Moomoo (Futu) Customer Assistance Center
Facilitating your seamless trading journey
At Moomoo (Futu), your satisfaction drives us. Our dedicated support team is ready to address any questions or issues, ensuring your trading experience remains smooth and secure.
Connect with Us for SupportMultiple Contact Options Available
Live Chat
Customer service operates 24/7 through the Moomoo (Futu) platform to provide prompt assistance.
Contact Us AnytimePhone Support
Urgent support for urgent or intricate issues is available Monday through Friday, from 9 AM to 6 PM (EST). Reach us at Moomoo (Futu).
Call NowSocial Media
Follow Moomoo (Futu) on Facebook, Twitter, and LinkedIn to stay informed and get expert assistance.
Follow UsHelp Center
Explore a comprehensive selection of educational tools, tutorials, and webinars to sharpen your trading expertise.
Visit the Moomoo (Futu) Support Hub for guidance and resources.Community Forum
Engage with a community of investors, share ideas, and get timely support.
Participate in Community ConversationsContact us whenever you need assistance
Live Chat
24/7
Our dedicated team guarantees rapid responses to your queries.
Email Support
Our customer service operates during regular business hours.
Empower yourself to attain Financial Freedom through strategic trading.
Phone Support
Realize Financial Independence by Gaining Knowledge and Confidence
Tailored support aligned with your schedule and preferences
Help Center
Always available
Access assistance at your preferred time
Making Support Effortless for You
1. Log In
Sign in to your Moomoo (Futu) account via the official site with your login details.
Step 2: Visit the Customer Support Hub
Get help by selecting "Help" or "Support" options, typically located at the top or bottom of the webpage.
Select Your Preferred Support Method
Opt for live chat, email, telephone support, or self-help options as suits your needs.
4. Provide Details
For quicker assistance, input your account information and describe your issue clearly.
Explore Help Resources Independently
Help Center
Browse our comprehensive Help Center featuring tutorials, practical guides, and training content.
Access ResourceVideo Tutorials
Access detailed instructions to optimize your utilization of Moomoo (Futu)'s tools and platform.
Access ResourceCommunity Forums
Engage with fellow traders through our community forum to exchange insights and strategies.
Access ResourceBoost your engagement tactics with customized tools and features tailored to your needs.
Provide detailed information: clearly describe your issue and include relevant data or alerts for faster assistance.
Share necessary details like account credentials and screenshots to accelerate resolution.
Select your preferred support channel: live chat for immediate questions or email for comprehensive inquiries.
Start by browsing the Help Center: Quickly locate solutions to common questions before reaching out to customer support.
Prepare your information: Have your account details, transaction IDs, and relevant screenshots ready to expedite support assistance.
If customer service responses are delayed, feel free to follow up through the same or alternate communication channels for prompt assistance.